Frequently Asked Questions

Ordering and customer support

How can I contact Nourish Your Life?

Email info@nourish-yourlife.com or use our contact form. We aim to respond to ordinary customer-service messages within one business day.

What should I include when asking about an order?

Please include your order number and a short description of the issue. Do not send payment-card information, passwords, or medical records.

Where does Nourish Your Life ship?

We currently serve U.S. customers. Shipping availability and the applicable rate are confirmed at checkout.

How is shipping calculated?

Shipping is calculated from the total order weight and displayed before payment. See our Shipping & Delivery page for more information.

When should my order arrive?

Estimated delivery is generally 7–14 days. Actual timing may vary by destination, carrier conditions, and fulfillment status.

Will I receive tracking information?

When tracking is available, it is sent using the contact information provided with the order.

Can you answer medical questions?

We can provide product-label and order information, but we cannot diagnose conditions or give medical advice. Ask a qualified healthcare professional about ingredients, medications, medical conditions, pregnancy, nursing, or possible reactions.

What if I have an urgent medical concern?

Customer service is not an emergency service. Contact a qualified healthcare professional or emergency service for urgent concerns.

Where can I review return information?

Please read our Refund Policy and contact us before returning a product.